Sound Physicians Advisory Services, formerly known as Resonant Advisory Services, delivers a full spectrum of secondary case review and audit defense services.

Our approach is to provide physician advisors who are focused on outcomes, not volume of cases.  To accomplish this goal, we focus on continuous process improvement, learning from each case and reducing the need for secondary or concurrent reviews and ultimately avoiding claim denials or need for appeals management.  Bringing back end information about denials and DRG validation to the front end, we create a process to automate case reviews rather than relying on case manager involvement.

As the need for physician advisor medical reviews decrease, the team will focus a higher percentage of time on provider education, coding documentation improvement committee involvement and aligning with hospital objectives.  Rather than relying on high case volumes to support the need for outsourced services, our physician advisory services yield a higher proportion of attention shifted toward support of coordinated care and standardized practice without requiring minimum case volume.

Call 1-844-473-7662 or email advisoryservices@soundphysicians.com for more information.

Our Physician Advisors

  • Physician advisors and lead educators are all actively practicing, engaged and board certified in internal medicine, family medicine, critical care or emergency medicine.  They understand the complexities and challenges practicing physicians have on a daily basis.
  • Sound Physicians’ culture is based on engaging and aligning physicians with hospital objectives and improving outcomes.
  • Our large physician base provides a ready labor pool that can promptly meet the needs of hospitals onsite or remotely, depending on the case load and needs of the hospital.

Holistic Chart Review

  • The hospital has direct access to our physician advisors
  • Physician advisors review the patient record directly through the hospital electronic health record
  • Review workflows address accuracy and completeness
  • Determinations include review of medical necessity, coding documentation improvement, compliance, general documentation, care coordination, process, and quality measures

Performance Improvement Approach

  • Reduce variable cost of service while enhancing outcomes
  • Continuous feedback from back end denial results to front end case reviews
  • Effective reviews typically deliver medical necessity determinations in under 60 minutes